Privacy Policy

At Atorins ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing platform and services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Company information (business name, address)
• Payment information (processed securely by our payment providers)
• Contact lists and campaign data you upload to our platform
• Communications with our support team

1.2 Automatically Collected Information

When you use our services, we automatically collect:

• Usage data (features used, campaigns sent, email statistics)
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, errors)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process your transactions and send you related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

3.1 We May Share Your Information With:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly agree to share information

3.2 We Do NOT:

• Sell your personal information to third parties
• Share your contact lists with other Atorins customers
• Use your email campaigns for our own marketing

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Export: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing of your data

To exercise these rights, please contact us at privacy@atorins.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and improve our services. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. GDPR Compliance (For EU Users)

If you are located in the European Economic Area, you have additional rights under GDPR:

• Legal basis for processing your data
• Right to lodge a complaint with a supervisory authority
• Right to restrict processing in certain circumstances
• Data portability rights

11. CCPA Compliance (For California Users)

California residents have specific privacy rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination

12. CAN-SPAM Compliance

Atorins complies with the CAN-SPAM Act. All emails sent through our platform must:

• Include accurate "From" information
• Have a clear subject line
• Identify the message as an advertisement
• Include your physical address
• Provide a clear unsubscribe mechanism
• Honor opt-out requests promptly

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@atorins.com
• Support: support@atorins.com
• Website: Contact Form